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Find the right place for your resource or purchase question.
Resource support
Share the product name, framework, resource version, and a redacted error message. Never post credentials or full payment information.
Open DiscordPayments & receipts
Tebex handles checkout and payment support. Have your transaction reference ready when contacting them privately.
Contact TebexInstallation guidance
Check your resource’s documentation first. Framework compatibility and dependencies vary from package to package.
Read documentationCOMMON QUESTIONS
Let’s clear things up.
My payment is pending. Should I pay again?+
Check your receipt and Tebex payment status first. Some payment methods take time to settle. A pending page is not evidence of failure; contact Tebex before making a duplicate purchase.
I authorized the wrong FiveM account.+
Stop before completing checkout and contact support. Assets are associated with the account authorized through Tebex; transfer options depend on the applicable platform and package terms.
I cannot find my resource.+
Confirm your Tebex receipt, authorized Cfx.re account, and the package’s delivery instructions. If payment is confirmed but delivery is missing, contact support with your transaction reference privately.
Are updates included?+
Any update policy or support period must be stated in the actual package terms. This storefront does not promise an unspecified update schedule.
Can I get a refund?+
Review the package terms and the refund policy, then contact Tebex or the store’s configured support channel. No refund outcome is guaranteed here.